1-2 hour response target
Fast follow-up after your enquiry during business hours.
Network Support for Homes and Businesses in the Boland and Across South Africa
Fast, reliable network support for Wi-Fi, routers, switches, internet issues, and office connectivity with quick local call-outs and nationwide remote support.
20+ years experience
Practical troubleshooting and setup support for homes and businesses.
On-site and remote support
Boland call-outs plus remote assistance across South Africa.
Why Network Support Matters
Your network is the backbone of your home or business setup. When Wi-Fi drops, internet slows down, or devices stop connecting properly, everything gets delayed from card payments and calls to cloud apps and printing.
Boland WebWorks focuses on stability, speed, and clear communication. We diagnose quickly, keep you informed while we work, and prioritise dependable fixes over temporary patches.
What We Support
From single-router home setups to multi-device office environments, we provide practical support that gets you connected and keeps you connected.
Wi-Fi Setup and Optimisation
Improve signal coverage, reduce dead zones, and stabilise wireless performance across your environment.
Router and Switch Configuration
Correct setup and configuration for reliable local networking and internet performance.
Internet Troubleshooting
Diagnose slow speeds, drop-offs, and unstable connections affecting work, streaming, and operations.
ISP Coordination Support
We help engage fibre, LTE, and other providers to speed up fault resolution.
Mesh Wi-Fi Systems
Setup and optimisation for larger homes, offices, and multi-room spaces.
Guest Wi-Fi Setup
Separate guest traffic from your core network for stronger control and safer access.
Basic Network Security Setup
Safer router settings, stronger credentials, and practical baseline security recommendations.
Office Move and New Office Setup
Plan and prepare connectivity before opening day to avoid avoidable downtime.
Cabling and Connectivity Guidance
Support with network planning, hardware placement, and cabling requirements where needed.
POS and Device Connectivity
Support for card machines, POS systems, printers, scanners, and other networked endpoints.
Who This Is For
Home users
Reliable home Wi-Fi, internet troubleshooting, and day-to-day device connectivity support.
Small businesses
Stable network performance for calls, cloud apps, email, and customer-facing operations.
Shops and retail
Support for POS hardware, card machine connectivity, printers, and customer guest Wi-Fi.
Offices and teams
Improved coverage and fewer interruptions in shared workspaces and multi-user environments.
Hospitality and service businesses
Guest and staff network separation plus dependable connectivity for daily operational needs.
How Our Network Support Works
1. Enquiry and quick triage
Tell us what is happening so we can identify urgency and impact quickly.
2. Initial diagnosis
We assess likely causes and confirm whether remote support or on-site support is best.
3. Remote or on-site support
We troubleshoot, reconfigure, test, and resolve the issue as fast as possible.
4. Clear client updates
You are kept informed while work is in progress, in plain language without jargon.
5. Testing and verification
We test before sign-off so the issue is actually fixed and not temporarily hidden.
6. Ongoing support option
If you need recurring support, we provide a tailored quote based on your setup.
Pricing and Support Options
Transparent support pricing for home users and businesses, with clear call-out and after-hours rules.
- R350 per hour once support work starts
- Call-out fee applies outside Wellington (location-based)
- After-hours support is billed at 1.5x
- Sunday support is billed at 2x
- Ongoing support is available on a personalised quote
Recurring support is quoted around your real environment, including urgency, number of users/devices, and the support level you need.
Security and Privacy Approach
Support is always permission-based. We handle system and account access details with care and confidentiality.
- We only access devices and systems with your explicit permission.
- Remote access steps are explained before and during support.
- Credentials and access details are treated as confidential information.
- We can advise on safer settings and backup checks on request.
Frequently Asked Questions
Yes. We support both home users and businesses, including mixed environments with many devices.
Need fast network support?
Whether it is a home Wi-Fi issue or a business network problem, we will help you get connected properly and keep you informed every step of the way. On-site support in the Boland and Western Cape, plus remote support across South Africa.